Visitation & Contact Information
Monday thru Friday 6:AM – 9:PM
(479) 271-1713 Ext. 0
Visitation: During the intake process, staff members will notify a resident’s legal guardian of their arrival and instruct them to come to the facility within 24 hours to fill out paperwork and have a 15-minute visit with the juvenile. Parents/guardians must bring a photo I.D. if they wish to visit with the resident.
Residents are allowed one 15 minute visit within the first 24 hours after their arrival, then only two visits per week thereafter.
All visits are by appointment only: Parents/guardians may set visitation appointments by calling the staff station at ext. 0, Monday through Friday 6 am to 9 pm, prior to the resident’s visitation day. Residents are allowed one 30-minute visit per visiting day. Only parents/guardians, grandparents, or siblings age 12 and under, are allowed to visit. Each visitor must bring a photo ID. For alternate visit times, contact visits, or other relatives wanting to visit, a “Special Request” form must be completed. All requests must have approval from either the Director or the Assistant Director.
All visits after the initial intake are 30 minutes and only parents, grandparents, guardians, and siblings under 12 years old.
All Residents: Tuesdays from 5 p.m. to 8:30 p.m.
Pre-trial and FINS: Sundays from 1 p.m. to 3:40 p.m.
Delinquents: Saturdays from 1 p.m. to 3:40 p.m.
Security: Any tobacco products, cell phones, purses, bags, or anything that can conceal weapons or contraband are to be left in your car during your visit. Additionally, please refer to the contraband information posted at the front entrances. Bring only your I.D., the resident’s insurance card, your keys, and the resident’s medication (if applicable) into the facility. Lastly, NO food or drink will be permitted.
Phone Calls: Pre-trial residents are allowed to make one 10-minute phone call per day between 7 p.m. and 9 p.m. Delinquent and FINS residents are allowed to make one 10-minute phone call per week. These phone calls will take place on Wednesday between the hours of 7 p.m. and 9 p.m.
All phone calls are to parents, grandparents, and guardians.
Messages: Juveniles in the facility may not receive calls from family. Do not telephone staff to leave messages for residents.
Mail: Residents may write to and/or receive letters from parent/guardian, grandparents, or privileged mail only. Residents may mail two letters per week at the center’s expense. Each piece of in-coming mail will be opened then searched by staff in front of the resident. All out-going mail will also be scanned with the exception of privileged communications to attorneys, counselors, court officials, caseworkers, or clergy. In addition, letters addressed to residents must be received through the US postal system.
Any mail sent to residents by persons other than those approved will be placed in the resident’s personal
property so that they may have it when they leave.
Special Requests: In the event that you need other special accommodations, please ask staff at the detention center for a special request form. Each request will be reviewed by administration and you will be contacted when they reach a decision.