Collector's Office FAQ

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Frequently Asked Questions

If the value and/or the millage have increased since the prior year, the current tax bill will be higher. (Tax is calculated by multiplying the value times the millage.)

The Collector does not assess property.
Instead, go to the Assessor’s Office

Amendment 79 puts a freeze only on the assessed value and not the millage. If the millage goes up, the tax bill will go up.

A personal property tax bill is created from anything that was assessed between January 1 – May 31 of the last calendar year (2013). If a couple was married and assessed together but divorced during the year, they are still responsible for the combined tax bill. A real estate tax bill is created from the owner of record on January 1, 2013. If a property was sold during the year, closing documents will explain the responsibility of the buyer and the seller concerning the tax bill.

When property owners would benefit from a local service or improvement, a charge (the improvement district fee) is added to the tax bill. Improvement district fees cannot be paid
in installments and are collected in the current year. Examples of such local services or improvements include:

  • Emergency Medical Service District (EMSD): A rural ambulance
    service staffed by volunteer emergency medical personnel. The fee is not
    voluntary and must be collected with real estate taxes.
  • Fire Dues:
    A rural fire department.
  • Suburban & Municipal Improvement Districts: Improvement or
    construction of streets, sewer systems, off-street parking of vehicles,
    sidewalks, and recreational areas.

Forms are available in the Assessor’s Office.

If the tax bill has been sent directly to the mortgage company, check in 30-60 days to make sure your taxes have been paid. If the mortgage company was supposed to pay but did not, direct the mortgage company to contact our office.

In order to be exempt from taxes, a VA summary of benefits letter should be on file with the Collector’s Office on or before December 31 of each year. To qualify for a VA exemption, call the VA office in Little Rock and request a summary of benefits letter.

Real Estate cannot be collected without EMSD Dues or Municipal or Suburban improvement district fees, but also cannot be collected without personal property. Real Estate tax paid by a mortgage company does not have to be paid with personal property. The Collector’s office will not accept a current payment before a delinquent payment.

Tax Dollar Breakdown

County Tax Dollar Breakdown / Distribution

The service provider charges a convenience fee when using a credit or debit card to pay property taxes.

Note that Benton County does NOT receive any portion of this fee.

Service fees for electronic payments vary depending on method of payment.

Paying by credit/debit there is a $3.99 minimum for transactions less than $110.00, for transactions greater than $110.00 there will be a fee of 3.59%.

  • County Collector

    Gloria Peterson


    Benton County Rogers Office

    2113 W Walnut St
    Rogers, AR 72756
    (Location open as of September 25, 2023)

    8 a.m. to 4:30 p.m.
    Open through lunch

    Staff Email



    Branch Locations

    Satellite Office
    2401 SW D Street
    Suite 3
    Bentonville, AR 72712

    8:00 AM – 4:30 PM
    Open Through Lunch

    Satellite Office
    901 1st Ave SW
    Gravette, AR 72736

    8:00 AM – 4:30 PM
    Closed for Lunch from 12:00-1:00 PM

    Main Office
    2113 W Walnut St
    Rogers, AR 72756
    (Location open as of September 25, 2023)

    8:00 AM – 4:30 PM
    Open Through Lunch

    Satellite Office
    707 Lincoln St.
    Siloam Springs, AR 72761

    8:00 AM – 4:30 PM
    Closed for Lunch


    Report Storm Damage, Debris Removal, Community Resources, County Closures

    The Benton County Collector Satellite Offices in Bentonville, Gravette, and Siloam Springs are open. Phone and online services are available.

    Due to May 26 storm damage, the Benton County Rogers Office is closed until further notice.